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Feel free to contact us and we are happy to answer any question you might have.

Payments & Promotions

What are your available payment options?

We offer credit card, Grab and FPX payment options. All our payment options are on our checkout page. If you encounter any issues with regards to payment, please write in to us at infomy@love-and-co.com.

Do you provide buy now, pay later payment options?

Yes, we provide buy now, pay later payment options if you checkout with Grab Paylater. You can simply select any of these payment options at checkout.

Can I pay by instalments?

If you prefer to split your payment, we offer a few instalment options. To pay by instalments, choose from Grab Paylater (4 months) at the checkout page.

Instalment payment options are also available in our retail stores.

What if I have issues with Grab?

If you are unable to make payment via the these payment platforms, this may be due to a number of reasons such as an outstanding payment, or exceeding your transaction limits.

For more help, kindly refer to relevant help centers:

Grab:
https://help.grab.com/passenger/en-my

If you have a payment issue regarding the use of credit cards on our platform, reach out to us via Live Chat or email.

I am a first time online customer at Love & Co. Do I get any discount?

First off, thank you for your interest in Love & Co. Yes, for all first time online purchases, you can get a one time off RM25 discount code with you subscribe to our newsletter via our pop up or our website footer.

Do note that the RM25 discount code is only applicable with a minimum spend of RM300 and only valid for 14 days.

Does Love & Co. offer trade in?

Yes, Love & Co. offers trade in for our 999 Gold jewellery with terms and conditions. Please head down to any of our stores with your original invoice to find out more.

If I refer my friend, do I get any discounts or benefits?

Spread the Love & Get Rewarded. Refer a friend to Love & Co. and be part of the referral program to enjoy special benefits for both you and your friend. Find out more about our referral program here

Have Questions?

Feel free to reach out to us and we’d love to answer them for you!

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